AFTERSALES SERVICE

SERVICE | PARTS

Service

The Mannai Auto Service Centre is one of the largest of its kind in the Middle East. The service centre specializes in GM light duty and medium duty vehicles and Cadillac, Hummer ,Opel, Daewoo, Subaru passenger cars. With an area space of 11,000 sq metres, the mechanical, electrical, diagnostic, body repair and paint sections are equipped with state-of-the-art equipment.

A computerised diagnostic centre supports:

TIS-2000, SI-2000, ESI and Techline to keep updated with the latest in the technological field and to perform onboard diagnosis and repairs
Fully-equipped special maintenance tool room
Air-conditioned separate rooms for automatic transmission, engine and electrical/electronic repairs
Hydraulic repair equipment for collision repairs
Several latest technology paint booths
Quick lube centre and vehicle wash facilities

Quick Lube Facility

Automatic car wash
Engine oil and filter change with automatic drainage of the used oil due to environmental concerns
All passenger vehicles, light and medium duty trucks, buses, MPV and 4x4 vehicles quick servicing including full wash and 20 point safety checks

If you need to service your car or if you happen to have any inquiry concerning our services or if you happen to have any inquiry concerning our service or our Workshop hours, please contact the following numbers:

Customer Service Center:

Manal Al Masri
Mob: 587 0485 or Tel. No. 4558000


Appointments and Reception:

Issam Sulaiman
Mob: 5851744 or Tel. No. 4600008


Workshop Manager, Maintenance:

Hazem Zewail
Mob: 5890663 or Tel. No. 4505449


Workshop Working Hours:

DAY TIME HALFDAY TIME
Sunday to Thursday 7:00 - 11:45 (AM)
12:45 – 17:00 (PM)
Saturday 8:30 - 12:30 (AM)


Breakdown Service Facility Numbers:

Ali Saad
Mob: 5828357

Abdul Al Karim Naser Al Din
Mob: 5820854
Roadside assistance: 080097318

Parts

Genuine spare parts are stocked at a central warehouse which is strategically located adjacent to the service workshops, linked by a computer network. Software has been specially developed and customized in order to streamline operations and cope with an inventory in excess 160,000 line items.This warehouse also supplies parts to the Retail customer counters and to our other parts outlets in Qatar. The Parts Department also markets related automotive products such as AC Delco & Caltex lubricants, batteries and JK Tyres.

If you have any inquiry concerning our services or if you happen to have any inquiry concerning the Parts Department, please contact the following numbers:

AUTO SPARE PARTS MANAGER

Khalid Yousef:
Mob:  5884681 or Tel:  4600111

Auto Parts Timings:

Branches DAY TIME HALFDAY TIME
Main Auto Parts Showroom (Industrial Area) +974 4504866 Sat- Wed 7:00 (AM)-18:30 (PM)   (Continuous Operation
“Whole day- Whole week”)
Bin Mahmoud Branch
+974 4370946 / 4371841
Sun- Thu 7:30 AM– 12:00 NN
15:00 PM – 19:00 PM
Sat 7:00 AM– 12:30 PM
Hummer Store (near RAMADA Junction)
+974 4558745
Sun- Thu 8:30 – 12:30 AM
16:00 – 20:30 PM
Sat 9:00 AM – 12:00 NN
17:00 PM– 19:30 PM
Al Kheissa Branch (next to Al Kheissa Petrol Station)
+974 4791807
Sun - Thur 8:00 AM– 12:00 PM
13:00 PM – 18:00 PM
Sat 8:00 AM – 12:30 PM
Umm Al- Afaai Branch
+974 4901086
Sun - Thur 8:00 AM– 12:00 PM
13:00 PM – 18:00 PM
Sat 8:00 AM – 12:30 PM
Al Wakra Branch Opening soon
Please contact 4558000
for more details
- - - -

Auto Parts Dept. has 160 lines racks for proper & accurate allocation of materials, and now, it has bigger warehouse extension for the new arrival materials, and new front Counter for Delivery & Receiving section to better serve the customers.

The Auto Parts Wholesale Dept. is the sole distributor for the following Products in State of Qatar.

Chevron (Caltex) Lubricants and Greases
Yuasa Batteries

Both Convention (Dry)
Maintenance Free
JK Tires for all Medium & Heavy trucks

Also Wholesale Department. is distributing AC Delco Products which are focusing on Global aftermarket needs by increasing brand awareness for the all cars and all models, ACDelco’s current “All Cars & All models” offering includes:

Batteries Spark Plugs Filters Shocks
Brakes Fluids Chemicals Wiper Blades
Air Conditioning Belts Lightning Clutches
Fuel Pumps Water Pump Alternators Starters

This provides a comprehensive product offering with a wide range of vehicle applications worldwide.

A team of technicians , fully trained by the respective automobile manufacturers, manage the service centre. They have access to a well-equipped technical library and training room with audiovisual equipment and computers, to keep them up to date with the latest technological developments.

Specialised services include:

24 hour Mannai Auto Service Centre towing service
Roadside assistance programme in accordance with GM policies
Courtesy service/replacement vehicles
Vehicle collection and delivery service within the Doha area

All activities and services are monitored from a central control room. The workshop information system is completely computerised, ensuring customer concerns and enquires can be answered instantly.