AFTERSALES SERVICE

SERVICE | PARTS

Service

The Mannai Auto Service Centre is one of the largest of its kind in the Middle East. The service centre specializes in GM light duty and medium duty vehicles and Cadillac, Hummer ,Opel, Daewoo, Subaru passenger cars. With an area space of 11,000 sq metres, the mechanical, electrical, diagnostic, body repair and paint sections are equipped with state-of-the-art equipment.

A computerised diagnostic centre supports:

TIS-2000, SI-2000, ESI and Techline to keep updated with the latest in the technological field and to perform onboard diagnosis and repairs
Fully-equipped special maintenance tool room
Air-conditioned separate rooms for automatic transmission, engine and electrical/electronic repairs
Hydraulic repair equipment for collision repairs
Several latest technology paint booths
Quick lube centre and vehicle wash facilities

Quick Lube Facility

Automatic car wash
Engine oil and filter change with automatic drainage of the used oil due to environmental concerns
All passenger vehicles, light and medium duty trucks, buses, MPV and 4x4 vehicles quick servicing including full wash and 20 point safety checks

If you need to service your car or if you happen to have any inquiry concerning our services or if you happen to have any inquiry concerning our service or our Workshop hours, please contact the following numbers:

Customer Service Center:

Samer El Jizi
Mob: +974 6730546 or Tel. No. +974 4558000/10/20

Main  Service Center, Salwa Industrial Area

Eng. Mohsen Abdul Mohsen-  Service Operations Senior Manager
Mob: +974 4076006 or Tel. No. +974 4600007

Eng. Hazem Zewail-  Service Manager
Mob: + 974 5890663 or Tel. No. +974 4076054

Road Assistance
Ali Saad
Mob: + 974 5828357

Appointment & Reception
Essam Soliman
Mob: + 974 5851744 or Tel. No. +974 4076032


Workshop Working Hours:

DAY TIME HALFDAY TIME
Sunday to Thursday 7:00 - 11:45 (AM)
12:45 – 17:00 (PM)
Saturday 8:30 - 12:30 (PM)

Branches, Mobile Service Vans, and Fleet Services
Eng. Dina Wasfy- Assistant Manager
Mob: + 974 5993266  or Tel. No. +974 4076060

Al Kheissa Branch (Next to Al Kheissa petrol Station)
Mohamed Shoab Ansari
Tel. No. +974 4785032

DAY TIME HALFDAY TIME
Saturday to Wednesday 8:00 am-1:00 pm
2:00 pm-6:00 pm
Thursday 8:00 am-12:30 pm


Umm Al-Afaai Branch
Mohamed Sabet Kodok
Mob: + 974 5576318  or Tel. No. +974 4901086

DAY TIME HALFDAY TIME
Saturday to Wednesday 8:00 am-1:00 pm
2:00 pm-6:00 pm
Thursday 8:00 am-12:30 pm

Al Wakra Branch
Medhat Ramadan
Mob: + 974 5816034  or Tel. No. +974 4483655

DAY TIME
Saturday to Thursday 8:00 am-1:00 pm
2:00 pm-6:00 pm

Parts

Parts Department Operation is consisting of three major division which are Retail Parts, Wholesale and Aftermarket, here below details of each operation:

Retail Operation

Genuine spare parts are stocked at a central warehouse which is strategically located adjacent to the service workshops, linked by a computer network. Software has been specially developed and customized in order to streamline operations and cope with an inventory in excess 160,000 line items. This warehouse also supplies parts to the Retail customer counters and to our other parts outlets in Qatar. All parts related to GM, Cadillac, Hummer, Opel & Subaru and GM Accessories either in Main Salwa or other Parts Outlet such as Hummer Store, Bin Mahmoud, Al Kheissa, Umm Al- Afaai Branch, & Al Wakra Branch.

If you have any inquiry concerning our services or if you happen to have any inquiry concerning the Parts Department, please contact the following number:

K.O. Varkeychan
Mobile No: (+974) 588 2863
Tel No: (+974) 4076133

Auto Parts Timings:

Branches DAY TIME OTHER DAY TIME

Main Auto Parts Showroom (Industrial Area)
Tel No.: (+974) 450 4866
Fax No.: 460 4177

Sat- Thurs 7:00 (AM)-18:00 (PM)   Continuous Operation Whole day- Whole Week

Hummer Store
(near Ramada Junction)
Tel No.: (+974) 455 8745
Fax No.: 455 8710

Sun- Thurs 8:30 – 12:30 AM
4:00 – 8:30 PM
Sat 9:00 AM – 12:00 NN
5:00 PM– 7:30 PM

Bin Mahmoud Branch
Tel Nos.: (+974) 437 0946
(+974) 437 1841
Fax No.: 437 1841

Sat- Wed 7:30 AM– 12:00 NN
3:00 PM – 7:00 PM
Thur 7:00 AM– 12:30 PM

Al Kheissa Branch
(next to Al Kheissa Petrol Station)
Tel No.: (+974) 479 1807

Sun - Wed 8:00 AM– 12:00 PM
1:00 PM – 6:00 PM
Thur 8:00 AM – 12:30 PM

Umm Al- Afaai Branch
Dukhan Road
Tel No.: (+974) 490 1086
Fax No.:(+974) 490 1087

Sun - Wed 8:00 AM– 12:00 PM
1:00 PM – 6:00 PM
Thur 8:00 AM – 12:30 PM

Al Wakra Branch
Al Wakra Road Al Adala St.
Tel No.: (+974) 4483653
Fax No. :(+974) 4483656

Sat- Thurs 8:00 am - 6:00 pm - -

Auto Parts Dept. has 160 lines racks for proper & accurate allocation of materials, and now, it has bigger warehouse extension for the new arrival materials, and new front Counter for Delivery & Receiving section to better serve the customers.

Wholesale Operation

Mannai Parts Department also marketing related to Wholesale products such as ACDelco Conventional Battery, ACDelco Lubricants, Asian Parts, North American and Tyres like JK- India, BCI- China, and Lassa- Turkey

Batteries of Yuasa from Japan, Caltex Lubricant and Greases (Chevron) Texaco for any inquiry for Wholesale Operation, pls. call the following person:

Mustafa Hefny
Mobile No: (+974) 582 1753
Tel No: (+974) 407 6135

Aftermarket Operation

Our Aftermarket operation is handling some of the famous world brands in Commercial Truck Parts including:

  1. Hengst Filters (Germany)
  2. Febi electrical items (Germany)
  3. ASAS Filters (Turkey)
  4. LUK/brake pad system, steering pump and clutches
  5. LASO
  6. Frasle Brake pad and  lining shoes
  7. SK pumps, brake drums and clutches (Germany)
  8. CZX Wheels from China 
  9. Trucktec from Dubai general parts

This operation also handles IPD Engine spare parts for heavy equipment.
For any inquiries regarding aftermarket products pls. contact below person:

Abd Nasserdin
Mobile No.: (+974) 646 4580
Tel No.: (+974) 407 6132

A team of technicians , fully trained by the respective automobile manufacturers, manage the service centre. They have access to a well-equipped technical library and training room with audiovisual equipment and computers, to keep them up to date with the latest technological developments.

Specialised services include:

24 hour Mannai Auto Service Centre towing service
Roadside assistance programme in accordance with GM policies
Courtesy service/replacement vehicles
Vehicle collection and delivery service within the Doha area

All activities and services are monitored from a central control room. The workshop information system is completely computerised, ensuring customer concerns and enquires can be answered instantly.